Are your project communications lost in translation?

This post is sponsored and contributed by London Translations.
We had no choice in the non-digital age when it came to interpretation and language. Through trial and error, we had to learn social skills and grace.
Interaction with others is the only way to learn basic social skills. It seems that social media, email, and texting are influencing the way people communicate and use language at work and between generations.
How to manage Gen Z’s communication style
Britain’s businesses could soon be confused by the diversity of Generation Z (those born in the early 2000’s to today). This could cause problems for project teams as communication between new employees and their coworkers may become unclear.
Generation Z’s technical skills have made them confident and independent. Generation Z’s experience with social media means they are comfortable engaging with people from all walks of the globe at any given time. However, their addiction to technology could make it difficult for them to focus on work tasks.
Pete Bennett, London TranslationsThe power of jargon
What might the impact of their individual style of language on formal written language?
For example, using ‘ASAP’ and ‘ATM’ may be acceptable for texting friends, but not for business use. So what makes anacronymprofessionally acceptable? Anacronymprofessionally acceptable?
This tech-savvy generation is prone to using shortcuts to get things done quicker. There’s a small chance they’ll eventually communicate entirely via acronyms and abbreviations, leaving senior colleagues confused by their new language.
Companies are already seeing a reluctance from new hires to attend face to face meetings or pick up the telephone. They prefer to communicate via chat apps, avoiding all conversations and responding only using emoticons. This could be a positive thing for project teams that are spread across multiple locations and rely on tools to bring them together. It has its disadvantages, however. For example, it will take longer to build trusting relationships among the teams.
Leadership’s changing requirements
Are they ready to communicate in this manner? Are they willing to change the language they have used for years? Is this generation ready for global communication within a conglomerate where they might not be understood?
It is clear that language is changing all the time. Organisations and their employees must improve their social skills as Generation Z is the future workforce. To attract this generation, firms will need to rethink how they recruit and change their communication channels and messages to reach them.
Three tips to address Gen Z style
Language has changed and will continue to change – 10 years ago, businesses didn’t use terms like “project leadership” in the same way they use today. Here are some tips to manage the Generation Z style communication.
If it’s not acceptable for your business, let them know. All ages communicate in their own way. However, if they feel it isn’t appropriate for their workplace, let them know.
Accept that different standards may be appropriate for different tools and different audiences. Your senior managers might not be able to communicate in the same way with youth communities if your project involves them.
Don’t let meanings get lost in translation. If you don’t understand, w

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