Book review: Business Etiquette

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The subtitle of this book is 101 Ways to Conduct Business With Charm and Savvy. I quickly flipped to the back to see what Ann Marie Sabath had said about working with Brits. It was funny to see her recommend using “How do you do?” I haven’t heard that in ages, but it is still widely used.
She also offers some great advice on not using the term English when describing people. Calling someone from Scotland, Northern Ireland, or Wales “English” can cause irreparable damage to your business and personal relationships.
The book includes a wealth of information about working abroad. It also contains tips on how to use the phone, write business letters, conduct meetings, deal with VIPs, and how to say grace at business meals.
The things people need help with are many.
It’s small and easy to read. You can quickly flip to the sections that you are interested in at any given time (wanting to know how to take your medication during a meeting?) Tip 100! You can also read it from cover to cover. Each section is broken down into brief tips and the summary of the key points at the end of each chapter.
This is something you could worry about a lot. Are you using proper titles for everyone and following The Elements of Style when formatting your emails? You could also just focus on being a good project manager. This book is a great resource for anyone new to the office or a clown. The tips are not basic. Who knew there was sneezing? It’s not that you won’t learn good office habits if you don’t read.
You will need to reinforce your new habits constantly. This means that you should keep this book at your desk so that you can refer back to it when you need it. You should be prepared if your colleagues see the book on your desk.

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